Quick overview
Your electric fireplace’s Model Number identifies the design and features, while the Serial Number is unique to your specific unit. Both are needed for repairs, replacement parts, and warranty registration.
Common places to check
Look for a Sticker or Metal Plate on the rear panel near the power cord or ventilation slots.
Some models have labels behind removable front panels or near the heating element area.
Check underneath the unit or on the sides for a label or plate.
Documents may list both model and serial numbers.
Examples & formats
Typical examples:
Duraflame DFI-550-20, Touchstone Sideline 50, ClassicFlame 3D-30Serial:
DF12345678, TS98765432, CF56789012
Troubleshooting if you can't find it
- Inspect the back, sides, and bottom panels carefully.
- Remove any accessible front panels to check for hidden labels.
- If still missing, check your purchase receipt or warranty card.
What to do with the numbers
- Register your fireplace online for warranty and service support.
- Provide both numbers when requesting parts or service.
- Keep a photo of the label for quick reference.
- Use the model number to download the correct user manual.
🧠 Tip: Electric fireplace serial numbers are often 8–12 characters long and may include letters and numbers (e.g., DF12345678). Models often include brand and series (e.g., Duraflame DFI-550-20, Touchstone Sideline 50.)
🔒 Privacy & Safety Note
Do not post your serial number online — it’s unique to your unit and may be required for warranty or support verification.